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Trouble signing in?
Your username is the email address used to register the account. Reset your password at dashboard.stripe.com/reset if needed, and complete the two…
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[2FA](/topics/2fa)
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[Account](/topics/account)
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[Dashboard](/topics/dashboard)
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Waiting on your first Stripe payout? What you need to know
This article helped 95% of Stripe users solve their issue. There is a 7 day waiting period for the first payout. This delay is necessary for risk…
](/questions/waiting-on-your-first-stripe-payout-what-you-need-to-know)
[Payments](/topics/payments)
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[Payouts](/topics/payouts)
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Add a bank account for payouts
This article helped 93% of Stripe users solve their issue. In order to receive payouts, you must have a bank account linked to your Stripe account…
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[Account](/topics/account)
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[Getting started](/topics/getting-started)
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[Payments](/topics/payments)
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[Payouts](/topics/payouts)
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Late or missing payouts
If a payout hasn’t arrived according to its expected delivery date, there can be several reasons as to why. Check both your dashboard or email to see…
](/questions/late-or-missing-payouts)
[Payments](/topics/payments)
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[Payouts](/topics/payouts)
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Sign in to your Stripe account without a 2FA device and/or backup code
If you are the account owner, you can regain access by submitting a request through the account recovery form. If you are not, an account owner or…
](/questions/sign-in-to-your-stripe-account-without-a-2fa-device-and-or-backup-code)
[2FA](/topics/2fa)
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[Account](/topics/account)
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[Dashboard](/topics/dashboard)
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Charge you don't recognize from Stripe?
This page is for customers of businesses that use Stripe. If your bank statement has a charge from Stripe that you don't recognize, it may be from a…
](/questions/charge-you-dont-recognize-from-stripe)
[Payments](/topics/payments)
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How to handle disputes
When handling disputes between cardholders and merchants, each card network has its own structured process. Merchants can either challenge the dispute…
](/questions/how-to-handle-disputes)
[Disputes](/topics/disputes)
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[Payments](/topics/payments)
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1099-K tax forms
This article is for Stripe Direct or Standard Connect users. For platforms working on 1099 tax forms for connected accounts, see Stripe Documentation…
](/questions/1099-k-tax-forms)
[1099](/topics/1099)
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[1099 tax forms](/topics/1099-tax-forms)
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Activate a new payment method
To enable or manage payment methods, view the Payments settings in your dashboard to select and turn on the methods. Depending on the integration…
](/questions/activate-a-new-payment-method)
[Payments](/topics/payments)
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How to refund a customer
You can refund non-disputed payments to customers directly from the Payments overview page in the Dashboard or using the Stripe API. The default…
](/questions/how-to-refund-a-customer)
[Payments](/topics/payments)
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[Refunds](/topics/refunds)
Popular topics
[1099](/topics/1099 "1099")
[Account](/topics/account "Account")
[Atlas](/topics/atlas "Atlas")
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[Connect](/topics/connect "Connect")
[Disputes](/topics/disputes "Disputes")
[Getting started](/topics/getting-started "Getting started")
[Invoice](/topics/invoice "Invoice")
[Payments](/topics/payments "Payments")
[Payouts](/topics/payouts "Payouts")
[Privacy](/topics/privacy "Privacy")
[Refunds](/topics/refunds "Refunds")
[Taxes](/topics/taxes "Taxes")
[Third-party integrations](/topics/third-party-integrations "Third-party integrations")
[Verification](/topics/verification "Verification")
Contact support
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Popular topics
[1099](/topics/1099 "1099")
[Account](/topics/account "Account")
[Atlas](/topics/atlas "Atlas")
[Billing](/topics/billing "Billing")
[Connect](/topics/connect "Connect")
[Disputes](/topics/disputes "Disputes")
[Getting started](/topics/getting-started "Getting started")
[Invoice](/topics/invoice "Invoice")
[Payments](/topics/payments "Payments")
[Payouts](/topics/payouts "Payouts")
[Privacy](/topics/privacy "Privacy")
[Refunds](/topics/refunds "Refunds")
[Taxes](/topics/taxes "Taxes")
[Third-party integrations](/topics/third-party-integrations "Third-party integrations")
[Verification](/topics/verification "Verification")
Contact support
24Ă—7 help from our support staff
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