🏳️Qualtrics XM: The Leading Experience Management Software

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The Qualtrics Platform and our specialized AI uncovers insights, prioritizes actions, and empowers everyone to improve customer & employee experiences.

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QUALTRICS AI + THE XM PLATFORM\_

================================

Understand customers  

and employees.  

Act when it counts.

-----------------------------------------------------------

Optimize all the experiences your business delivers—using specialized AI that uncovers insights from mountains of data, prioritizes actions that drive results, and empowers everyone to improve customer and employee experience outcomes.

REQUEST DEMO [Watch Overview](#)

Aaliyah Williams

My food was cold, and I only had  

10 minutes to make my flight.

Reply to the review

My food was cold, and I only had 10 minutes to make my flight.

Regenerate text to make it more…

Apologetic Empathetic Direct

Reply

We're sorry your visit fell short of

expectations. We really value your

feedback and will share it with our team

to improve service quality in the future.

Post Reply

by **Aaliyah Williams**PLATINUM MEMBER

**Last visit** 2d ago ( Houston)FRUSTRATED

**Upcoming flight** In 3 days (Chicago)

SUGGESTED ACTIONS

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Why Qualtrics\_

---------------

### Three powerful suites for optimizing  

experiences across your business

xm for

### Customer Experience

Software to drive better experiences across every digital and physical touchpoint

John Mayfield

USA, Illinois, Chicago

Phone number

(801) 374-6682

Email

[email protected]

LTV

High

Member Since

2020

KNOWN ISSUE

A technician visit has  

been scheduled

[Watch Demo](/watch-demo/frontline/overview/?utm_lp=homepage-suite-card) [Watch Overview](#) [Learn More](/frontline/)

xm for

### Employee Experience

Software to engage teams, improve manager effectiveness and make informed people decisions

What are my opportunity areas?

00% ENGAGEMENT

Qualtrics Assist

The opportunities identified in this dashboard

Open and honest communication

Score of 71%, impacting intent to stay, and wellbeing

Recommend Products/Services

Score of 71% is 2 points lower than the company overall

Chat with AI-powered

Qualtrics Assist

[Watch Demo](/watch-demo/people/overview/?utm_lp=homepage-suite-card) [Watch Overview](#) [Learn More](/people/)

xm for

### Strategy & Research

Software to design products people love, increase market share, and accelerate growth

Select theme…

Comfort

Durability

Price

Fit

Style and Color options

October 02, 2024

Sentiment

*   Positive

*   Neutral

*   Negative

See all tags

[Watch Demo](/watch-demo/strategy/overview/?utm_lp=homepage-suite-card) [Watch Overview](#) [Learn More](/strategy/)

THE XM PLATFORM\_

-----------------

### All-in experience management,  

amplified with trusted AI

[LEARN MORE](/platform/ "See Qualtrics in Action")

You’re in good company

----------------------

You’re  

in  

good  

company

----------------------------

CASE STUDY\_

“

Qualtrics is modernizing how we listen to customers, analyze their feedback and resolve pain points

WATCH NOW

CASE STUDY\_

“

The guest feedback we get from Qualtrics is pivotal to what we do from the products to the experience

WATCH NOW

CASE STUDY\_

“

The link between our testing,  

design, and development  

teams allows us to build  

breakthrough products

WATCH NOW

CASE STUDY\_

“

We need to continue to raise the bar, and in true Porsche fashion, we are with Qualtrics

WATCH NOW

CASE STUDY\_

“

Partnering with Qualtrics we can get feedback into the hands of doctors to make a difference for patients

WATCH NOW

XM Resources\_

--------------

### Explore Experience  

Management

[X4 2025 – The Experience Management Summit](/x4summit/?utm_lp=homepage)

[Register Now](/x4summit/?utm_lp=homepage)

[Qualtrics demo center—See XM in action](/watch-demo/?utm_lp=homepage)

[Watch Demo](/watch-demo/?utm_lp=homepage)

[2025 Global Consumer Trends Report](/ebooks-guides/customer-experience-trends/?utm_lp=homepage)

[Download Now](/ebooks-guides/customer-experience-trends/?utm_lp=homepage)

[2025 Global Employee Experience Trends Report](/ebooks-guides/employee-experience-trends/?utm_lp=homepage)

[Download Now](/ebooks-guides/employee-experience-trends/?utm_lp=homepage)

[2025 Global Market Research Trends Report](/ebooks-guides/market-research-trends/?utm_lp=homepage)

[Download Now](/ebooks-guides/market-research-trends/?utm_lp=homepage)

[Jump-start your research programs with Qualtrics today](/buy-online/?utm_lp=homepage)

[Buy Now](/buy-online/?utm_lp=homepage)

The World’s #1 XM Platform

--------------------------

3M

frontline  

users

2B

conversations  

analyzed

2X

leader in IDC  

analyst reports

#1

XM  

platform

20,000

customers

100+

countries around the  

world use Qualtrics

THE FUTURE OF XM\_

------------------

Discover how AI is transforming the XM landscape with our latest  

innovative products and next generation AI features.

Manager Assist

[Watch demo](/watch-demo/employee-experience/manager-assist/?utm_lp=homepage)

Customer Care Assist

[Watch demo](/watch-demo/customer-experience/customer-care-assist/?utm_lp=homepage)

Reimagining XM with AI

watch now

Qualtrics AI: Unlock insights from  

Customer and Employee Interactions

watch now

Frontline Locations Assist

[Watch demo](/watch-demo/customer-experience/frontline-locations-assist/?utm_lp=homepage)

Conversational Feedback

[Watch demo](/watch-demo/experience-management/conversational-feedback/?utm_lp=homepage)

Text Analytics Insights & Recommendations

[Watch demo](/watch-demo/customer-experience/text-analytics-insights-recommendations/?utm_lp=homepage)

Get started with  

your  

personalized demo

-------------------------------------------

Complete the form to see the XM platform in action. We’ll show you how you can use Qualtrics to design and improve the experiences you deliver across your organization.

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