Want to talk about it?
We’re here for you
==================
[Call 13 11 14](/131114/)
[Chat with us](/crisis-chat/)
[Text us](/crisis-text/)
You are not alone. We're here to listen.
----------------------------------------
We are a national charity providing all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services. We exist so that no person in Australia has to face their darkest moments alone.
[two hands are touching](/get-help/i-m-feeling-suicidal/)
[I'm feeling suicidal](/get-help/i-m-feeling-suicidal/)
If you're really struggling, we're here for you.
[two hearts are touching](/get-help/i-m-worried-about-someone/)
[I'm worried about someone](/get-help/i-m-worried-about-someone/)
Useful information, advice, and support to help you or someone you know start to feel better.
[house image](https://toolkit.lifeline.org.au/)
[Tools, Techniques & Stories](https://toolkit.lifeline.org.au/)
View information, tools, techniques and real stories to help you understand how you’re feeling.
* [
Holding on to Hope podcast
Go on a journey of personal stories about the lived experience of suicidality
](/real-experiences/holding-on-to-hope-podcast/)
* [
Workplace and Community Training
Committed to building resilient workplaces and communities.
](https://www.lifeline.org.au/get-involved/workplace-and-community-training/)
* [
Try Lifeline's Self Support Toolkit
Access tools, techniques and information to self-manage what you're going through
](https://toolkit.lifeline.org.au/?utm_source=lifeline.org.au&utm_content=banner)
* [
Have you seen our TV ad?
You can help make sure Lifeline is here when someone urgently needs help.
](https://give.lifeline.org.au/give-now?utm_campaign=drtv1&utm_source=home-carousel&utm_medium=web)
* [
On The Line Australia Amalgamation
From 1 October, 2023 Lifeline will be delivering the suicide prevention, mental health and counselling services formerly delivered by On the Line Australia.
](/about/our-services/otla-amalgamation/)
* [
Holding on to Hope podcast
Go on a journey of personal stories about the lived experience of suicidality
](/real-experiences/holding-on-to-hope-podcast/)
* [
Workplace and Community Training
Committed to building resilient workplaces and communities.
](https://www.lifeline.org.au/get-involved/workplace-and-community-training/)
* [
Try Lifeline's Self Support Toolkit
Access tools, techniques and information to self-manage what you're going through
](https://toolkit.lifeline.org.au/?utm_source=lifeline.org.au&utm_content=banner)
* [
Have you seen our TV ad?
You can help make sure Lifeline is here when someone urgently needs help.
](https://give.lifeline.org.au/give-now?utm_campaign=drtv1&utm_source=home-carousel&utm_medium=web)
How to get involved
-------------------
one hand passing coins to another
[Donate](/get-involved/make-a-donation/)
circle of hands
[Fundraise](https://fundraise.lifeline.org.au/home-be-the-answer?)
Smiling woman with call headset
[Volunteer](/get-involved/volunteer-as-a-crisis-supporter/)
Shaking hands
[Partner with us](/get-involved/corporate-partnerships/)
Shaping the conversation around suicide
---------------------------------------
We're committed to empowering Australians to be suicide-safe through advocacy, education and providing important opportunities for connection.
[
Our Research
](/about/our-research-old/)
[
Data and Statistics
](/resources/data-and-statistics/)
[
Media Resources
](/resources/media-resources/)
Call 13 11 14 24/7 Crisis Support
Chat with us Available 24/7
Text us Available 24/7
Call 13 11 14 24/7 Crisis Support
24/7 Crisis Support
**About this service**
* Short-term support for people who are feeling overwhelmed or having difficulty coping or staying safe
* confidential one-to-one support with a trained Lifeline telephone crisis supporter
**What we do during the call**
* Listen without judgment
* Provide a safe space to discuss your needs, worries or concerns
* Work with you to explore options for support
[Call 13 11 14](tel:131114) [Find out more](/131114/)
**About this service**
* Short-term support for people who are feeling overwhelmed or having difficulty coping or staying safe
* confidential one-to-one support with a trained Lifeline telephone crisis supporter
**What we do during the call**
* Listen without judgment
* Provide a safe space to discuss your needs, worries or concerns
* Work with you to explore options for support
[Call 13 11 14](tel:131114) [Find out more](/131114/)
Chat with us Available 24/7
Online
**About this service**
* Short-term support for people who are feeling overwhelmed and having difficulty coping or staying safe
* Real-time using ‘chat’ technology
* Confidential one-to-one support with a trained Lifeline Online Crisis Supporter
If you lose your internet connection, please reconnect with our service
**What we do**
* Listen without judgment
* Provide a safe space to discuss your needs, worries or concerns
[Chat with us](/crisis-chat/)
**About this service**
* Short-term support for people who are feeling overwhelmed and having difficulty coping or staying safe
* Real-time using ‘chat’ technology
* Confidential one-to-one support with a trained Lifeline Online Crisis Supporter
If you lose your internet connection, please reconnect with our service
**What we do**
* Listen without judgment
* Provide a safe space to discuss your needs, worries or concerns
[Chat with us](/crisis-chat/)
Text us Available 24/7
Online
**What we do**
* Listen without judgment
* Provide a safe space to discuss your needs, worries or concerns
* Work with you to explore options for support
**Accessing the service**
* **Step 1**: Text 0477 13 11 14
* **Step 2**: Complete the pre-survey questions. You can choose to remain anonymous or provide us with your name and email address.
* **Step 3**: read and accept the [Terms and Conditions](https://www.lifeline.org.au/get-help/online-services/terms-and-conditions). By using this service you accept these terms.
* **Step 4**: You will be connected with a Crisis Supporter as soon as one is available.
[Text us](sms:0477131114) [Find out more](/crisis-text/)
**What we do**
* Listen without judgment
* Provide a safe space to discuss your needs, worries or concerns
* Work with you to explore options for support
**Accessing the service**
Our crisis text service is not currently online. You can find out more about the service, including hours of operation below.
[Find out more](/crisis-text/)