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For customers
Instant service, exceptional experiences
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Meet your customers wherever they are, whenever they contact you, with omnichannel support and a fully integrated help center. Plus, forget everything you knew about AI chatbots, and meet Fin—the first human quality AI agent.
[Fin AI Agent](/support-for-customers?redirect_from=%2Fcustomer-support-software%2Fknowledge-base#ai-agent)[Omnichannel & Multilingual](/support-for-customers?redirect_from=%2Fcustomer-support-software%2Fknowledge-base#omnichannel-and-multilingual)[Help Center](/support-for-customers?redirect_from=%2Fcustomer-support-software%2Fknowledge-base#help-center)
[Contact sales
](/contact-sales)[View demo
](/view-demos)[Start free trial
](https://app.intercom.com/admins/sign_up)
Fin AI Agent
The first AI agent that delivers human quality service
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The next generation of Fin AI Agent is more than an AI chatbot: Fin can handle your entire frontline support. Fin works like the best support agent, so you can scale your support and free your team for higher impact work.
[Learn more
](/fin)
KnowledgeFin AI Agent learns everything about your company and product, using all of your knowledge to generate accurate answers.[Learn more](/fin)
BehaviorFin is reliable, speaks in your tone of voice, and follows your policies and procedures to deliver the best possible customer experience.[Learn more](/fin)
ActionsFin personalizes its service for every customer wherever they are, taking actions on their behalf, and adjusting quickly to serve their unique needs.[Learn more](/fin)
InsightsAI-generated insights give you the tools to monitor and improve quality and performance across your entire support organization.[Learn more](/fin)
> The numbers speak for themselves. We’re seeing a 50% resolution rate with Fin, which is pretty amazing.
Omnichannel & Multilingual
Any language, any time, anywhere
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Conversations from every channel—including email, phone, and messenger—route directly to your inbox for easier prioritization and resolution.
[Learn more
](/customer-service-platform/omnichannel)
Every channel, one inboxMeet customers where they are. From live chat to email, SMS, Phone, WhatsApp, Facebook, and Instagram.[Learn more](/help-desk/inbox)
Fluent in 45 languagesFrom Fin AI Agent to Help Center—easily resolve issues and serve your customers in up to 45 languages, right out of the box.[Learn more](/help/en/articles/8322387-multilingual-fin)
Live chat with a best-in-class messengerFast, flexible, and fully configurable to your brand. Deliver quicker answers, better onboarding, and a deeper connection with your content across web, mobile, or in-app.[Learn more](/messenger)
Help Center
Customer support where and when they need it
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Deliver support content to your customers wherever they are with an on-brand and integrated help center that customers can access through any channel.
[Learn more
](/customer-service-platform/help-center)
ConnectedDeliver in-context answers where they are needed, by making your help center content discoverable across your entire website or app.[Learn more](/help/en/articles/56644-customize-your-help-center)
CustomCreate a customized help center that looks and feels like your brand, and implement it with ease.[Learn more](/help/en/articles/56644-customize-your-help-center)
ScalableScale your help content to a global audience in 45 languages, across all your brands.[Learn more](/help/en/articles/56644-customize-your-help-center)
> Fin was so seamless to integrate, just a few clicks and you suddenly have a 24/7 new teammate!
The new age of AI-first customer service starts here
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[Start free trial
](https://app.intercom.com/admins/sign_up)
The only complete AI-first customer service platform
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[
For support agents
AI-first tools, for more efficient agents
](/support-for-agents)[
For support leaders
Tools and insights to empower your team
](/support-for-leaders)