customer.io

[

](javascript:void\(0\))

Website Data Collection Preferences

We use cookies and other tracking technologies to create a more personalized experience. You can find more information about how we use these services in our [Privacy Policy](https://customer.io/legal/privacy-policy/) and [Cookie Declaration](https://customer.io/legal/cookies/). By clicking "I accept", you consent to the use of cookies.

[I accept](javascript:void\(0\))

Say more,  

more powerfully

===========================

Fueled by first-party data, create personalized journeys across all channels with our customer engagement platform.

[Get startedGet started](https://fly.customer.io/signup)[Book a demoBook a demo](https://customer.io/demo)

*   14-day free trial

*   No credit card required

*   Cancel anytime

Data + Activation

Transform customer communication 

---------------------------------

Manage and tailor customer messages within one unified platform. Because when powered by data, it’s more than a message, it’s a relationship.

*   ### Journeys

    Craft and automate messages with unmatched flexibility and customization.

*   ### Data Pipelines

    Collect and route your first-party data to all the tools you use to drive growth.

*   ### Parcel

    Code, preview, and collaborate using the development platform designed for email.

**Trusted by 7,400+ brands around the world** to send data-powered communication each day

Engage + Convert

Deliver meaningful interactions 

--------------------------------

Create distinctive customer experiences across mobile and web via email, push, in-app, and SMS, powered by first-party data to engage customers where they are.

[Discover JourneysDiscover Journeys](https://customer.io/journeys)

### Visual workflow builder

Drag-and-drop interface to easily outline exactly how you want your automations to flow.

### Omnichannel support

A unified customer experience across every touchpoint: email, SMS, push, in-app, ad audiences, and more.

### Parcel code editor

A collaborative code editor to create high-quality emails.

### Analytics + conversion goals

View performance, compare metrics, and track conversion goals.

### A/B + cohort testing

Optimize messaging through content and cadence experimentation.

Powered by data

All your data without limits 

-----------------------------

Easily move real-time data from source to destination and craft campaigns based on unlimited profile attributes, events, or actions.

[Explore Data PipelinesExplore Data Pipelines](https://customer.io/data-pipelines)

### APIs + Webhooks

Move real-time and relevant customer data from A to B to with API calls and webhooks.

### Event triggers

Send campaigns based on as many profile attributes, events, or actions as you need.

### Reverse ETL

Keep your data in sync with native reverse ETL support for data warehouses like Snowflake and Big Query.

### Ad audience sync

Automatically keep your segments in sync with Google, Facebook, Instagram, and YouTube ad networks.

### Custom objects

Enhance message precision with data like companies people work for, courses they've taken, or properties they own.

### Unlimited sources & destinations

From data warehouses to analytics tools, confidently connect to the databases and applications you use every day.

A platform you can trust

Designed to help you scale 

---------------------------

From small startups to publicly traded enterprises with hundreds of millions of users, we built our platform to grow alongside you. Delighting our customers, no matter your role or tech stack in place remains at the heart of every decision we make.

17M

monthly multi-channel messages

14%

increase in first transactions

12%

improvement in late payments

There’s nothing this platform can’t accomplish for you. Customer.io has been the perfect messaging platform for our team every step of the way. We loved it as a small team, and it’s stayed perfect for us along our path of continuous growth.

AMI

Diego SchocherBusiness Architect

134%

increase in monthly G2 reviews

36%

conversion rate for billing emails

68%

avg. email open rate

It allows us to visualize the whole campaign straightaway, and when it comes to analyzing a campaign by itself, I never need to do that on a workflow separately from Customer.io.

AMI

Thibaut DavoultHead of Growth

3%

increase in win-back conversions

35

person-hours saved per week

10x

more real-time data processed

Customer.io has been an opportunity for us to go in there, recover more money, make it a profit center, and also reduce the amount of manual labor that we had to do.

AMI

Randy EppProduct Director

### Scale, flex, and innovate 

Designed for universal usability, our platform minimizes operational overhead, ensuring maximum ROI for brands of all sizes.

99.26%

Platform uptime

98%

Customer satisfaction score

5B+

Daily API calls

56B+

Messages sent in 2024

7.2B+

Webhooks sent in 2024

24/5

Global support coverage

### You’re in good company

Trusted by brands across industries, geographies, and sizes, including those servicing both B2B and B2C markets.

### Integrates with your tools

Seamlessly connect the databases and applications you rely on to scale your business.

### Security you can trust

As a data company, we understand the importance of keeping your company’s data secure.

*   ISO 27001 certified and compliant with GDPR, HIPAA, SOC 2 Type II, and CCPA standards.

*   Choose between secure data residency in the EU or US, tailored to your needs.

Supercharge your
 messaging automation 

---------------------------------------

*   14-day free trial

*   No credit card required

*   Cancel anytime

[Book a demoBook a demo](https://customer.io/demo)[Start a trialStart a trial](https://fly.customer.io/signup)