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===================================================================================================================================================================================================================================================
The transformative impact of Gen AI and agentic AI
Ć
[
### Tech lessons for positive futures
](https://www.capgemini.com/news/inside-stories/tech-lessons-for-positive-futures/)
The lasting value of a team tech challenge
[](https://www.linkedin.com/shareArticle?url=https://www.capgemini.com/news/inside-stories/tech-lessons-for-positive-futures/)
[Read more](https://www.capgemini.com/news/inside-stories/tech-lessons-for-positive-futures/)
[](https://www.capgemini.com/news/inside-stories/tech-lessons-for-positive-futures/)
Latest insights
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[
Capgemini Research Institute
### World Retail Banking Report 2025
](https://www.capgemini.com/insights/research-library/world-retail-banking-report/)
[
Capgemini Research Institute
### Sustainable Gen AI
](https://www.capgemini.com/insights/research-library/sustainable-gen-ai/)
[
Report
### TechnoVision 2025
](https://www.capgemini.com/insights/research-library/technovision-2025/)
[More insights](/insights/)
Recent client stories
---------------------
[
### Enabling evidence-based education decision-making with agentic AI
Capgemini teams up with UNESCO and AWS for the 7th edition of the Global Data Science Challenge to develop an agentic Gen AI system that can empower countries to make informed, evidence-based policy decisions to enhance foundational learning outcomes
](https://www.capgemini.com/news/client-stories/enabling-evidence-based-education-decision-making-with-agentic-ai/)
[Read more](https://www.capgemini.com/news/client-stories/enabling-evidence-based-education-decision-making-with-agentic-ai/)
[
### Iveco Groupās intelligent supply chain ensures efficiency and sustainability
The journey, which the company began in collaboration with Capgemini and AWS, led to the creation of a Control Tower that guarantees complete visibility and control over the entire supply chain
](https://www.capgemini.com/news/client-stories/iveco-groups-intelligent-supply-chain-ensures-efficiency-and-sustainability/)
[Read more](https://www.capgemini.com/news/client-stories/iveco-groups-intelligent-supply-chain-ensures-efficiency-and-sustainability/)
[
### Wind Tre calls in new marketing capabilities in support of customer experience
By engaging with Capgemini, Wind Tre develops and implements a solution based on Pega, Adobe and Google Cloud components that enables more personalized inbound and outbound customer communication.
](https://www.capgemini.com/news/client-stories/wind-tre-calls-in-new-marketing-capabilities-in-support-of-customer-experience/)
[Read more](https://www.capgemini.com/news/client-stories/wind-tre-calls-in-new-marketing-capabilities-in-support-of-customer-experience/)
Latest news
-----------
Reports[
### Generative and agentic AI set to transform customer service into a strategic value driver for businesses
](https://www.capgemini.com/news/press-releases/generative-and-agentic-ai-set-to-transform-customer-service-into-a-strategic-value-driver-for-businesses/)
Mar 13, 2025
Reports[
### Retail banks face a loyalty crunch as card experience leaves customers underwhelmed
](https://www.capgemini.com/news/press-releases/retail-banks-face-a-loyalty-crunch-as-card-experience-leaves-customers-underwhelmed/)Mar 11, 2025
Awards and recognition[
### Capgemini recognized as a āLeaderā in SAP services by independent research firm
](https://www.capgemini.com/news/press-releases/capgemini-today-announced-that-it-has-been-named-a-leader-in-the-forrester-wave-sap-services-q1-2025/)Mar 4, 2025
Reports[
### Seven in ten businesses want simplified customer experience from telecom providers
](https://www.capgemini.com/news/press-releases/seven-in-ten-businesses-want-simplified-customer-experience-from-telecom-providers/)Mar 3, 2025
[See all news](/news/press-releases/)
Inside stories
--------------
[](https://www.capgemini.com/news/inside-stories/a-forum-for-sustainability/)
Environment[
### A forum for sustainability
](https://www.capgemini.com/news/inside-stories/a-forum-for-sustainability/)
Getting the sustainability message heard by world leaders
[](https://www.facebook.com/sharer/sharer.php?u=https://www.capgemini.com/news/inside-stories/a-passion-for-quantum/)
[](https://www.capgemini.com/news/inside-stories/new-career-new-you/)
Life at Capgemini[
### New career, new you
](https://www.capgemini.com/news/inside-stories/new-career-new-you/)
Changing careers to change your life
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[](https://www.capgemini.com/news/inside-stories/driving-innovation/)
Future-shaping projects[
### Driving innovation
](https://www.capgemini.com/news/inside-stories/driving-innovation/)
Building a career in automotive technology
### Discover our 2023 Integrated Annual Report
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